Podcasts

Chick- Fil-a to Superstar – Teamwork at its Best

Amelia Trujillo, Relationship Manager with Relational Advisors, sits down with Mike Rankin to cover a variety of topics related to human resources, benefits administration, and client relationships.

Relational Teamwork - Amelia Trujillo - Projecting excellenceplay button
Meet Amelia Trujillo, a trailblazer who graduated from the University of Irvine, becoming the first in her family to achieve this milestone. While going to school at UCI, Amelia also worked at Chick-Fil-a, where she was able to quickly rise the ranks. She also holds a record at her store for the fastest drive-thru bagging time!

When she wasn’t going to class or working, Ameila was helping take care of her brothers. Using the experience she gained from college, she is still able to help her siblings out as she gives them advice and tips. Her determination and drive propelled her from working at Chick-Fil-a to becoming a Relationship Manager at Relational Advisors.

In this engaging podcast, Amelia sheds light on her role, where she expertly manages client relationships. Guiding clients through benefit administration setup and automation, she swiftly resolves any carrier, billing, or eligibility issues. As an extension of her clients’ HR teams, Amelia provides direct support to employees, offering expert advice and prompt resolutions.

Her remarkable ownership and dedication make her an invaluable asset to the Relational team. Tune in to hear Amelia’s inspiring journey and expertise in fostering strong client partnerships.

Clips

Michael Rankin discussing what makes Amelia happy play button

Benefits Administration Simplified

Time: 1:30

The role of a relationship manager at Relational Advisors

Amelia Trujillo talking about HR play button

Projecting Excellence

Time: 1:08

Emphasis on client experience

Michael Rankin talking about Relational play button

Balancing Cost and Coverage

Time: 1:21

Recreating the environment of benefits

Michael and Amelia going over spreadsheets play button

Improving the Open Enrollment Experience

Time: 1:08

Benefits from a management point of view

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